Gaye Kenny's community profile page

Write a review

Go to business site

Viewing profile for,

Gaye Kenny

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the The Insurance Emporium, Pet insurance:

View on product page

Fantastic service from a brilliant , caring , excellent company

We have had the most fantastic service from The Insurance Emporium. Our 7 year old dog woke up with paralysed rear legs in January this year which was a frightening and devastating experience. He needed emergency surgery for spinal decompression. The Insurance Emporium were just amazing. The specialist vets liaised with The Insurance Emporium directly and we were only required to pay the excesses required. The surgery was very expensive and we needed lots of aftercare and hydrotherapy but it was all covered by the Insurance. We have a lifetime policy and the cover amount renews every month so we had complete peace of mind. Whenever I contacted The Insurance Emporium the staff were so helpful and caring. They were able to explain exactly how everything was calculated and what was covered. In fact I had to contact them during Lockdown and the member of staff was working from home and was still able to access my account and provide me with a refund which was owed remotely !! I can not recommend this company highly enough. We have 2 dogs and have had various Insurance Companies over the years but will always stay with The Insurance Emporium for their fantastic service and customer support. Peace of mind is so important when faced with a pets illness or injury and you don’t realise how important that is until faced with it. Thank you The Insurance Emporium for the brilliant and amazing service you provide and you deserve the recognition and awards !! Reviewed on: 9th August 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.