Stuart's community profile page - Smart Money People

Write a review

Viewing profile for,

Stuart

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the 1st Central, Car insurance:

View on product page

Avoid, scam company with poor customer service

I have currently been on hold for an hour and ten minutes and still counting. Very poor customer service. Update: they have renewed without my consent and threatened me with financial debt management company if I didn't pay renewal or an admin fee that was just as much. I could only make a complaint via a letter and I would have to be on hold for two hours to speak to a manager. On their renewal quote they said their renewals are better than for first time customers. A comparison website was £50+ cheap with them for the same level of insurance. Very poor service. I will never use them again and strongly advice anyone reading to avoid using them. Reviewed on: 11th September 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.