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ShirleyB

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Review of the Family Building Society, Savings:

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Great building society to deal with

Faultless personal customer service and always a pleasure to deal with. Phone calls always answered quickly by UK based staff who are very knowledgeable, competent and professional. I've never been put on hold and have been saving with them for a few years now. Reviewed on: 27th March 2024

Reply from Family Building Society Thank you for leaving us this review, we're so pleased to hear you found our customer service was faultless! Response date: 2nd May 2024

Review of the Melton Building Society, Savings:

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Efficient friendly service

Easy to set up an account online. Quick and easy to get through on the phone - no being put on hold loop on for 10-20 mins. Efficient and friendly people actually answering the phone, not an automated service - even during Covid restrictions. Competitive interest rates too. What's not to like! Reviewed on: 13th October 2020

Reply from Melton Building Society Great to hear you had such a positive experience. I will feed this back to the rest of the team. Thank you! Response date: 16th October 2020

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