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All reviews (1493)

Review of the Newbury Building Society, Mortgages:

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A true keystone to my mortgage

I must say what a rock the Newbury Building Society has been over the last 25years for me. Having just made my final mortgage repayment I wish to thank them for their compassion and understanding during the heartbreak of losing a grandson and struggling with finances during that time. Not only were they understanding but also very professional in providing a solution which I could realistically afford and the icing on the cake was the delightful surprise of a Beautiful hamper delivered to my door ! I raise a glass to the all the staff a the Newbury Building Society Reviewed on: 18th November 2022

Reply from Newbury Building Society Thank you so much for your kind words - we really do appreciate them and thank you for your custom over the years. We really appreciate members taking time to provide feedback and I am sure all our colleagues will be so proud to read your feedback. Thank you from all of us. Response date: 21st November 2022

Review of the Newbury Building Society, Savings:

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Friendly and efficient service

The manager at your Abingdon branch was extremely helpful and made the process easy for me. Reviewed on: 18th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we will be sure to share with our colleague at Abingdon branch, who will be so pleased to hear them. Response date: 18th November 2022

Review of the Newbury Building Society, Mortgages:

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Excellent service.

The service and control of what was going on was excellent. I remortgaged a property and Newbury made it easy and Kept me informed during the application. Reviewed on: 18th November 2022

Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 18th November 2022

Review of the Newbury Building Society, Savings:

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Transferring ISA

It was great to go through the process in person in my local branch, the Wokingham branch staff were extremely helpful & informative. I was also able to speak to someone at the head office to confirm the application had been processed. I really value being able to speak to someone rather than rely on automated on-line systems and the saving rates are good too. Highly recommended. Reviewed on: 18th November 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback. We appreciate it and will be sure to share your comments with our colleagues in Wokingham branch. Response date: 18th November 2022

Review of the Newbury Building Society, Savings:

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Bank local!

Great rates and the absolute best customer service Reviewed on: 18th November 2022

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