Verified Member's community profile page

Write a review

Viewing profile for,

Verified Member

1493

Total reviews written

Helpful marks given to their reviews

530

Times reviews seen

All reviews (1493)

Review of the Newbury Building Society, Savings:

View on product page

Senior savings

Excellent experience in branch. We were dealt with very efficiently. We would recommend the building society to friends and family. Reviewed on: 17th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th October 2023

Review of the Newbury Building Society, Mortgages:

View on product page

Re-mortgage

Newbury building society has approved the re-mortgage giving me more time in my current house without having to sell up, Good job done by Newbury, recommended. Reviewed on: 16th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 16th October 2023

Review of the Newbury Building Society, Savings:

View on product page

Very Good communications

At Newbury Building Society you can speak with people, not bots. Reviewed on: 13th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th October 2023

Review of the Newbury Building Society, Mortgages:

View on product page

Absolutely terrible and unclear from start to finish

Words can't describe how vague and convoluted Newbury were from start to finish. I was compelled to use them for my purchase or I would never have used them. Work with them on peril of losing your sanity. Reviewed on: 8th October 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - and sorry to read that you have had a frustrating experience - we'd really like to understand what happened in this instance as it is not what we expect. Please do contact us at marketing @newbury.co.uk so that we can explore this with our Underwriting Manager. Many thanks Response date: 9th October 2023

Review of the Newbury Building Society, Savings:

View on product page

Great customer service

Karen was very knowledgeable and she explained every part of the process very well. The whole process was very easy Reviewed on: 7th October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Karen, who will be so pleased to read them. Response date: 9th October 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.