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Review of the Newbury Building Society, Savings:

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A pleasant experience

Friendly, polite and efficient. Overall a good experience that gives confidence. Reviewed on: 6th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th October 2023

Review of the Newbury Building Society, Savings:

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Impressive help and understanding.

Excellent service, Paula was amazing, helpful and patient. A rare quality these days. Thank you. Reviewed on: 4th October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 4th October 2023

Review of the Newbury Building Society, Savings:

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EXCELLENT CUSTOMER SERVICE

As soon as I arrived at the Abingdon Branch, I knew that I had made the right decision to transfer my savings to the Newbury Building Society as Will (on the desk) and Jessica were so friendly & helpful. I had phoned to book an appointment so Jessica already had some of my details and knew which products I was interested in. She explained the products to me and told me about other accounts that I might be of interest to me in the future, The whole process took about 35 minutes and I left feeling impressed by the level of service. Your approach was far better than that of a bank at which I opened an account earlier this year; during the account-opening procedure, I had to watch 3 short films explaining their accounts and most of the information given was of no interest to me. Reviewed on: 30th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Jessica and Will, who will be so pleased to hear them. Response date: 2nd October 2023

Review of the Newbury Building Society, Savings:

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Investing with a Building Society

I want to get away from using the big banks and back to a Building Society to invest my savings. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 2nd October 2023

Review of the Newbury Building Society, Savings:

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Easy opening of savings account

Helpful polite staff, prompt service, user-friendly website and online interaction. Good to have a High Street branch with real people in it. Reviewed on: 29th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd October 2023

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