Verified Member's community profile page

Write a review

Go to business site

Viewing profile for,

Verified Member

1493

Total reviews written

Helpful marks given to their reviews

695

Times reviews seen

All reviews (1493)

Review of the Newbury Building Society, Mortgages:

View on product page

Efficient

The whole process was easy and when I needed to talk to someone on the phone I could which may sound simple but is not the case with other financial institutions Reviewed on: 5th September 2021

Reply from Newbury Building Society HI - thank you for taking the time to leave feedback - we appreciate it! Response date: 6th September 2021

Review of the Newbury Building Society, Savings:

View on product page

Excellent service.

Very informative about what Newbery Building Society had to offer and extremely helpful staff. Reviewed on: 4th September 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 6th September 2021

Review of the Newbury Building Society, Mortgages:

View on product page

excellent customer service

I found Newbury through a financial advisor and they have been great every step of the way. Getting the mortgage was simple, received quick responses and they keep the customer well informed. Thank you. Reviewed on: 4th September 2021

Reply from Newbury Building Society Hi - thank you for your feedback and taking the time to send it - we appreciate it and welcome to the Newbury! Response date: 6th September 2021

Review of the Newbury Building Society, Savings:

View on product page

Hassle Free Process

I was pleased to find a BS with a fully online application process. It was easy to register for an account and online services. Smooth and effortless. My only suggestion for future enhancement, although this is perhaps unrelated, is the use of a 2nd factor as part of the log-on process for the online account. Reviewed on: 3rd September 2021

Reply from Newbury Building Society Hi - thank you for taking time to provide feedback - we appreciate it. Thank you also for your good suggestion - which we will share with our development team - we will update this message with progress in this area once we have it. Response date: 6th September 2021

Review of the Newbury Building Society, Mortgages:

View on product page

Efficient and prompt

The mortgage process has been clear and there were no problems throughout. All the society staff were helpful and provided excellent service. Reviewed on: 3rd September 2021

Reply from Newbury Building Society Hi - thank you for taking time to provide feedback - we appreciate it. Response date: 6th September 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.