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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Great customer experience

The staff member was very accommodating of the fact I didn’t have much time on my car parking so went through everything at a good pace (but still thoroughly) and was very accommodating that I had my small child with me and provided a box of toys for her to play with. Easy process to open the account as well. Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th June 2023

Review of the Newbury Building Society, Savings:

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Efficient and good

I transferred some money from my Exiting Members Account to a two year bond in Newbury Branch. This was all very organised and took no time at all. Thank you Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th June 2023

Review of the Newbury Building Society, Savings:

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Savings Account

I went to Hungerford Branch to open an ISA and saw Daisy who was extremely helpful and explained everything thoroughly for me. Daisy even made me a cup of tea and turned the aircon on for me as I wasn't feeling my best! Really went above and beyond my expectations, will definitely be recommending the Newbury! Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 16th June 2023

Review of the Newbury Building Society, Savings:

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Staff friendly and explained appropriate info.

Opened a bond .Didn't expect to take so long but I guess you have to check detail to ensure my bona fides. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We are constantly looking at how we can make opening an account quicker, whilst still complying with the regulation required, but thank you for your patience. Response date: 16th June 2023

Review of the Newbury Building Society, Savings:

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Feed back

John was very efficient explained clearly about product and completed in 35 minutes. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will be sure to share your comments with John, who will be pleased to read them. Response date: 16th June 2023

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