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Review of the Newbury Building Society, Savings:

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Lovely friendly Building Society

I recently opened an account in the Newbury branch and was made to feel very welcome and valued. The staff were extremely helpful and the opening of my account was quick and easy. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Newbury branch, who will be so pleased to hear them. Response date: 3rd April 2023

Review of the Newbury Building Society, Savings:

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Help with adding nominated account

I set up a sash ISA and Welcome to Newbury account on Monday 27th March in Wokingham branch. I received my passbooks next day and verification code a couple of days after that. Super quick service! I phoned the My Accounts team and spoke with Rob regarding adding my nominated account details. He couldn't have been more helpful. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Wokingham branch, and Rob, who will be so pleased to hear them. Response date: 3rd April 2023

Review of the Newbury Building Society, Savings:

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Thank you

All the staff at the Newbury branch were very helpful and friendly and went out of their way to ensure I that I opened the right account to meet my requirements Reviewed on: 31st March 2023

Review of the Newbury Building Society, Savings:

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ISA EASY

MY WIFE AND I EACH OPENED A NEW CASH ISA WITH NEWBURY AND IT WAS BOTH QUICK AND EASY AND THE PEOPLE DEALT WITH WERE VERY HELPFUL Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 3rd April 2023

Review of the Newbury Building Society, Savings:

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Unwelcomed

I felt like I was 'an inconvenience' when asked about investing £35k with you as your interest rates looked inviting. I look forward to hearing your comments. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for leaving feedback on your experience, and we are sorry to hear your experience was not positive - we would like to contact you to understand what happened in more detail, please contact us marketing @newbury.co.uk so that we can make contact. Response date: 3rd April 2023

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