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Carla humphries

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Review of the Barclays, Current account:

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Face less banking?

Recently my bank had a make-over. Stripped of old furnishings and front of house staff, the insides were dramatically changed. With posh designer looking comfy chairs dotted about the now empty floor and self service machines replacing friendly smiles. The question when I first walked in...am I happy with tapping in information rather than speaking my requirements to a member of staff. My verdict upon leaving... the machines were quick and who wants to queue for ages just for a friendly smile behind the glass! I vote for the face lift any day! Reviewed on: 5th February 2016

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