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David Tebbutt

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Review of the Jaja Finance, Credit Card:

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HOPELESS - how customer unfriendly can you get?

How can Bank of Ireland sell its Credit Card customer portfolio to nincompoops like this. As a happy customer for many years, I can’t wait to get rid. No e-Mail contact, no customer service to speak of plus random blocking of cards for little or no reason. I have spent hours waiting on the phone and a complaint to Financial Conduct Authority will be forthcoming. Reviewed on: 3rd December 2020

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