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David Cooper

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Review of the Newbury Building Society, Savings:

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opening an Existing Members' Account online

From my Welcome Account I clicked the option to open a new account and opted to put money into the account by a transfer from my bank current account. It was then not until at least a week later I received notification that the account had been opened and that it had a nil balance. It seems as though I shouldn't have attempted to use the account straight away but did not know this. please note though that the one star re recommending to friends/family is not appropriate -- I would never recommend a financial institution but surveys never take account of this possibility. Reviewed on: 11th December 2020

Reply from Newbury Building Society Hi David, thank you for providing feedback on opening your Existing Members Account. We would like to talk about this, to understand what happened. Please do not hesitate to contact your local branch. Response date: 11th December 2020

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