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Review of the NS&I, Income Bonds:

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They've lost £500 sent to them ... unbelievably bad crowd

£500 was sent to them three weeks ago but still hasn't been credited to my account. Each time I phone it takes best part of an hour to get through. Their chat service is not working, and they don't accept emails. You can’t use their Message service as it’s just from them to you. Absolute nightmare to deal with. I've complained to the Ombudsman, see what that does. Next step Small Claims Court. I can understand all the other appalling reviews. Reviewed on: 11th December 2020

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