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Review of the Zurich, Home Insurance:

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Shocking customer service DO NOT BUY ZURICH

Simple claim for a broken TV has taken nearly 2 months so far and has not been resolved. Multiple phone calls and emails with no replies, information has all been provided and they have had the TV for over 6 weeks. I would not recommend Zurich to anyone. I even escalated a complaint and the advisor doesn't return calls or emails. This company is a joke. A simple update as to what's happening would be all that is needed. COMPLAINT REF: 00141934 Reviewed on: 21st December 2020

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