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Review of the Newbury Building Society, Savings:

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New Customer

I wanted to open a new savings account with Newbury, which could not be done online. I contacted the branch in Basingstoke (not on hold for long) and the person I spoke to explained the easiest way for me to achieve what I wanted. I sent my application and received a paying-in book by return - very speedy response. I have now applied for online access and am waiting for that to be approved/set up - hopefully as quickly as the initial application. As lots of financial institutions (& others) seem to be struggling to provide customer support at this time I was very impressed with the response I got from Newbury BS. Reviewed on: 15th January 2021

Reply from Newbury Building Society Hi Bar, Thank you for taking the time to leave feedback for us and for your kind words. We appreciate it. Response date: 15th January 2021

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