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J D Parker

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Review of the Newbury Building Society, Savings:

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Lovely people.

The reason for four stars is because they are not linked into the Banking circle where Barclays recognises their sort code. Also sending money to them takes longer than normal. This resulted in my having to phone Newbury BS to see what had happened to the money I had transferred. I spoke to a charming lady called Stacey who allayed my fears. She was even kind enough to phone me the following day to assure me all was well. Great service. Reviewed on: 22nd January 2021

Reply from Newbury Building Society Hello, thank you so much for taking the time to leave feedback. We will review your comments with our teams and ensure we share your comments with Stacey as well. Thanks again - we appreciate it. Response date: 22nd January 2021

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