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Review of the Starling Bank, Business Account:

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So glad I switched from RBS Business

I think the Starling Business Account I have signed up to is a much better package than the RBS one I was with for 10 years. The app is slick, user friendly and feels like someone in the development side of it has actually listened to what the customer wants/needs and implemented it. I had a little bit of trouble during set up due to my inept IT skills but the customer service agent sorted it out quickly and professionally and I wasn't on hold for 40 minutes before someone blamed COVID for the long wait. Overall, I couldn't be happier with the service so far and let's be honest, we are talking about a bank here. As long as they don't lose your money, that's a good thing. Starling is better than that and I would not hesitate in telling my friends to move from the old school banks. Reviewed on: 22nd January 2021

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