Lida's community profile page - Smart Money People

Write a review

Viewing profile for,

Lida

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the HSBC, Business Banking:

View on product page

Appauling service to business customers

not able to process any simple task. Customer service phone - you wait at least 40 min and then you are cut out, to start again. Insisting on some security review and their form does not work on-line. Waiting more than 2 months for a debit card - nothing happened even after ringing them countless time. Threatening me to close the account by letters because of their IT problems. No I am really worried if they close it if I would ever be able to get the money back. The only good thing is that if you are lucky and get through the line, the staff is polite - promising anything, but nothing happens - guess they are frustrated as well. Avoid under any cost. Reviewed on: 20th February 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.