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Sarah Louise Gass

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Review of the Santander, Basic current account:

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Bad experience, no overdraft, no problem?

Santander was my first bank i ever used for a basic direct debit account... everything was fine until i received a letter in the post saying that i had gone 'overdrawn' for a recent purchase. What i found was that i was allowed to use my card to purchase an item when i had nothing left in my account. I never agreed for a overdraft but they said they would charge my each day until i could pay the money back. As this was my first banking experience i was horrified! Since changing to Barclays i have had no problems what so ever, even if i tried to pay for something with nothing in my account, it wouldn't let me. Reviewed on: 15th February 2016

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