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Chantal Botha

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Review of the Santander, Basic current account:

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Cap on refund charges

I hate my bank as when I was ill and got into a cycle of bank charges. One of their customer service advisers said that if I got a letter from my doctor they would reverse all charges. I got the letter sent it in and suddenly was told their was a cap on what they would refund! Reviewed on: 16th February 2016

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