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Rob Q

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Review of the Royal London, Pension:

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Communications non exsitant!

Will not use phones pr emails to communicate. Deliberately delay payments by putting obstacles in the way and passing to different departments. Drip feed you bits of information by post. Never by email or phone. I have also wasted over an hour trying to get through on the phone. I know pensions are a long term thing, but they deliberately delay your pensions presumably so they can keep getting interest on your money! Reviewed on: 8th March 2021

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