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Review of the Newbury Building Society, Mortgages:

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Great people who remember what service is

Took a mortgage out 2 years ago and the process was so pleasantly handled. Then, a couple of times, I’ve forgotten to transfer money into my current account. On each occasion, I’ve received an almost apologetic phone call from NBS, asking if there was a problem or if they could help. So pleasant; so courteous. So grateful for the these people and their approach. So pleased to be a customer. Reviewed on: 8th March 2021

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