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Review of the Metro Bank, Current account:

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The greatest customer experience journey from any company

I love Metro Bank. Everyone knows I love it, I always talk about it. I was having so much difficulty with another bank that I won't name, struggling to withdraw money or just see someone at the bank on a Saturday morning, queuing for hours just to be told that there was another issue with my account. The last time that happened, I crossed the street and walked into a Metro Bank branch and asked to open an account. Within 15 minutes I had a new card, all of my money transferred, my direct debits set up, and a cherry flavoured lollipop. Any time I need to go into the bank, they're open. Any time I lose my card? They'll print a new one straight away. The staff are so friendly in branch AND on the phone. I honestly would never switch banks again. Thank you Metro Bank Reviewed on: 10th March 2021

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