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Soon2Ban-ex- metrobank-customer

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Review of the Metro Bank, Current account:

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Absolutely abhorent Customer service.

As I am currently shielding as I am suffering the effects of Long covid, I asked my son, who lives with us to pay cash into my savings. My savings need to be built up as i may not be able to return to work for some time. The sum was £195, however, the Staff were refusing to allow him to pay into MY account. He explained the situation and they had the audacity to ask for a copy of MY shielding Letter which contains Medical (in confidence), Information. This isn't the first time we have had issues with this outfit! I will now be closing my accounts. Reviewed on: 10th March 2021

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