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Abid Karim

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Review of the Metro Bank, Business Banking:

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Great bank when they want your business but when they don't they are the worst!

Great at first then turned in to a nightmare. I used to tell everyone about Metro and now I tell them to steer clear. I'm lucky I maintained relationships with other high street banks. The branches and call centre also seem to be run by kids - and while I commend giving youth a chance I think they generally lack professionalism and manners which the older staff at the branches of HSBC/Barclays and Natwest clearly have experience of. So, while a great initial start I have been forced to take my business elsewhere and would not recommend Metro to other business owners. The personal account is much of a muchness and the safety deposit boxes are useful. I follow the share price and the news on Metro and this is an example of my experience with the bank. Was great once and now it's struggling for survival and truth is I wouldn't miss it if it failed. That's not what I would have said 12 months ago as I actually considered buying the shares. Reviewed on: 10th March 2021

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