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Sarah Butler

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Review of the Metro Bank, Business Banking:

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No Hassle banking with my needs always at the forefront

Metro bank have been absolutely fantastic! I opened my business account 3 years ago as had waited 13 weeks with HSBC (who at the time I banked with) and still did not have an account! I called Metro bank in desperation as my business was due to open in 1 week and within 24 hours I had my account, printed cheque book and everything I needed to operate. Since then the service has NEVER failed to please. Everytime you call you are greeted on the end of the phone by a cheery, helpful member of the team who clearly enjoys working for this company. Online requests are dealth with promptly and efficiently. My business manager Grant Shergold is always there to help and offer advice with my business, advice I trust. I honestly think they fully deserve this award! My only negative point is that I do not have a local branch which I believe may be coming soon!! Well done team Metro! Reviewed on: 11th March 2021

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