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Allister Clark

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Review of the Metro Bank, Fixed Term Savings:

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Awful product and terrible customer service

I took out a fixed term bond with Metro. What was not made clear when I opened the account was that interest is paid into a separate very low interest interest account, so you lose the benefit of compound interest. A day after the account matured, I was unable to access the funds. I was unable to withdraw them online! I messaged Metro to ask them how I can withdraw my money and I am awaiting a response. Terrible bank! Reviewed on: 14th March 2021

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