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Jane Johansen

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Review of the Metro Bank, Current account:

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Poor customer service

I have been having a problem with my online banking since October last year. Despite many phone calls and several visits to the branch in High Wycombe the problem has not been fixed and I am unable to use it. Also, despite promises to do so, your staff never get back to me to report progress - or lack of it. I am seriously considering moving my account. Reviewed on: 15th March 2021

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