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Review of the Metro Bank, Current account:

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First name terms

Love the fact that someone greets me, they call me by my name, and I think my local branch even recognise me. With mask or without! And if I've got a bit more than a straightforward counter transaction, they're trying to force coffee down. This is what customer service should be, personal, friendly, and me front and centre. Reviewed on: 16th March 2021

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