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Review of the Metro Bank, Current account:

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Great attitude and accessible

I am in my 40s and had previously banked with HSBC but moved to Metro around 4 years ago. I followed my wife there after visiting a branch and the whole engagement was positive, friendly and helpful. Multiple times my wife and daughter have gone in to the branch, on a Saturday or Sunday, just to reset on-line banking and staff are always helpful and welcoming. They engage the family and the small children love a lolly! Having worked in banking, where other banks have scaled back on branch access and essentially you can only talk to someone in person if you are going to buy something from the bank (mortgages, investments etc) it was so refreshing I moved and have never looked back. The move was very smooth and the app is also extremely easy to use and intuitive. Reviewed on: 19th March 2021

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