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Review of the Elephant Insurance, Car insurance:

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Scam!

Poor prices, renewal premium was more than £200 of quotes I had received from other companies. They do not value their customers. Poor customer service, tried to cancel renewal but the website server was down, also couldn't get through by phone, and when I did manage to get into contact, I was asked to pay extra due to not cancelling it on time. (Which I couldn't because of their website being down.) Poor service, Avoid if you value your money! Also spent over an hour on the live chat, with an agent, who offered a renewal price even more than the one i complained about for being too expensive. These guys are scam artists - that try to add extra costs onto everything. Reviewed on: 19th March 2021

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