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Kayleigh Huggins

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Review of the Barclaycard, Platinum Credit Card:

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very helpful customer service team

Having got an incredibly good interest free period with Barclaycard, I joined their online site to manage my account. Being a bit ditsy a few day later I managed to lock myself out of my account for entering my info wrong too many times. After 20minutes on hold to their customer service team I decided to vent my anger in twitter. Within 5 minutes I had a reply and from An apologetic Barclaycard and a set time when they would call me. They called at the specified time and we're very polite, friendly and helpful. Very happy compared to the service I've had from other banks customer service team. Website is also very well designed. Reviewed on: 27th January 2015

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