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Review of the Metro Bank, Current account:

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Only ever had one issue abs it was technical

The staff are amazing in the branch. Friendly and polite. The only issue I ever had was when I couldn’t access online banking and that’s a technical issue. The staff over the phone were so helpful however and got me back on track to accessing my banking. In general the app is easy to use, great security and I love the ease of creating a new payee with great security but no complications. Staff over the phone are always polite and give great customer service. They always ask if they can help with anything else too. Reviewed on: 20th March 2021

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