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Alexander Morelli

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Review of the Metro Bank, Current account:

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was everything I needed, when I needed it.

My first memory of metro bank was opened my account, I was a Uni student with more problems than money, but the staff member opening my account talked me through the process and made me feel welcome, making me a coffee and made the process actually enjoyable.(regardless of my ability to take a photogenic profile photo) my second memory of using metro bank was a year of so later when I entered my local branch in nothing short of a Bureaucratic rage, fully educed by another bank that rhymes with HSmeSee . Again your staff member sensed my disgruntled demeanor and enabled me to take swift corporate retribution by transferring all of my money over to metro bank, without me having to lift a finger and again while I drank a lovely cup of coffee. My third memory of metro bank comes in the form of me racing to your branch after work " as you are the only bank that is open during USEFUL hours of the day." On this occasion I was in need of help with printing statements for my tax return and exchanging all of my spare change into useful denominations. Somehow that became a pleasant experience and not only did I leave in a better mood than when I arrived, I had also finished the day with a lovely coffee. Thank you for being a helpful bank and that you for the beverages, they mean more than you think. Marc-Alexander Morelli Reviewed on: 21st March 2021

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