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Review of the Metro Bank, Current account:

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Had a fraudulent transaction on this account!

I've had a fraudulent transaction on my bank card last Friday! I rang up and raised it with the fraud team. They said they don't work weekends which has delayed things and they didn't seem to be able to give any clarity as to whether I'm likely to be refunded or not! They seemed very hesitant as to whether I would be refunded! This was a fraudulent transaction! It has nothing to do with me. The other bank I am with - Nationwide, when I once had a fraudulent transaction on that account, they refunded me within 24 hours. They were nice and punctual. Reviewed on: 22nd March 2021

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