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Ruth Campbell

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Review of the Metro Bank, Current account:

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My favourite Bank!

I was one of your first customers when you opened in Tottenham Court Road. I have found your hours much better than other Banks and your personal service and attention in branches faultless. When I was living in Israel for several years, you did not charge me for withdrawing my cash there via the ATMs until those rules changed. I recommended you to many, many UK tourists visiting the souvenir shop where I was volunteering and as they visited Israel frequently, you will be pleased to hear that many opened a Metro account. I also have a savings account and am pleased with the rates, albeit poor due to the global financial situation. I LOVE your free pens, dog biscuits etc and the little dog friendly icons everywhere! In fact, your Bank gave me a dog bowl with "METRO BANK RULES" inside, along with dog biscuits and a dog necktie for my shared dog in Israel. When I brought these to my Israeli friends, they were astounded and when they were having a complaint session with their personal Israeli Bank Manager, they held up the bowl and necktie for their dog from the Metro Bank and said: "Look what the Metro Bank does! Your service is terrible! You give us nothing!" So you are famous in Jerusalem! Thank you for your great service. Reviewed on: 25th March 2021

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