Dion Ross's community profile page

Write a review

Go to business site

Viewing profile for,

Dion Ross

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Newbury Building Society, Savings:

View on product page

Opening a new savings account

After requesting two call backs that never materialised, I took it upon myself to call, which was a bit disappointing. Then when I managed to speak to someone, I was initially told that the product I wanted was no longer available(withdrawn that very morning!). However, as it was on record that I had previously requested a call back prior to this, Newbury BS honoured the savings product. My account is open & I'm happy with the outcome. Reviewed on: 26th March 2021

Reply from Newbury Building Society Hi Dion, we are sorry to hear that your requests for a callback were not actioned - we will look into this as it is not the expected level of service we provide. Thank you for taking the time to let us know, all feedback is important to us, so that we can address what we can improve. Response date: 29th March 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.