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Anne Maddison

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Review of the Newbury Building Society, Mortgages:
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Applying for a Mortgage in later life

5
Tremendous service from start to finish. Once she heard I had arranged a mortgage with Newbury Building Society, my solicitor said that it would all be handled really efficiently - and she was absolutely right! I am so fed up with many firms blaming Covid for their poor service levels - they would do well to learn from the Newbury BS. This is what great Customer Service looks like. The icing on the cake was the delivery of the Survival Box today - some much needed goodies after a hectic few days of moving and unpacking! Reviewed on: 26th March 2021
Reply from Newbury Building Society HI Anne - thank you so much your kind words and for taking the time to leave feedback for us. We really appreciate it. Happy new home! Response date: 29th March 2021
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Newbury Building Society

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