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Review of the Elephant Insurance, Car Insurance:

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Too expensive and unhelpful customer service

Tried to turn off the auto-renewal, but still ended up rolling onto a policy that was £300 more expensive than other policies with the same coverage and excess! With a bank holiday weekend in the way only managed to speak with them a few days into the policy to discuss and hopefully reduce it... However, their next offer was still £75 above the premium of a different company (Aviva). Upon wanting to cancel, we still incurred a £25 cancellation fee. We had been with them for years, but sadly only now realised what a money grabbing company they are! Avoid! Reviewed on: 6th April 2021

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