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Anni Ezmerelda Large

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All reviews (7)

Review of the Capital One, Classic Credit Card:

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Brilliant Experience for a First Credit Card!

I've held my Capital One credit card for just over a year and have never had a problem. I like that you can set up email or text alerts to let you know when you are getting close to your limit and if you have gone beyond it. It means that it's so much easier to keep track of how much you're spending and how much you have left to spend. I also really like the secure messaging facility. I'm unable to use the phone due to a disability and this makes it so much easier for me to get in touch with Capital One and also, because it's the messaging service direct from your account, you don't need to type out all of your details because they have them all already. I have always found the Capital One customer service to be really good and my messages are usually replied with within 24 hours. The advisers are also very helpful. This is my first credit card and so far I am very happy with my experience of this company. Reviewed on: 24th December 2015

Review of the Halifax, Current account:

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Brilliant Customer Service!

I've held a current account with Halifax for approximately 10 years and in that time the only problems I have had were my card getting swallowed by an ATM and some attempted fraudulent activity on my account. A quick phonecall to Halifax sorted both problems promptly. The phone was always answered promptly and the customer service advisers were always friendly and a pleasure to talk to and on both counts everything was sorted within 10 minutes (replacement cards both times) and my replacement cards arrived within 3 working days. Above all, I am very pleased with what Halifax offers me as a customer and I have found their customer service second to none. Reviewed on: 24th December 2015

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