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Jez

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Review of the Aviva, Pension:

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Worse than HMRC

Have been trying for days to get hold of someone on the freephone numbers given- as I’ve been messaged to say I can’t use their online system for details on my pension. Have tried for several HOURS each to get through when they say the wait is 20 minutes and then you wait over 30 minutes and are then cut off on each occasion. Absolutely the worst insurance company I deal with and I deal with a few because of various pensions I have. They are an absolute disgrace and I’m very close to complaining to the Ombudsman but I doubt whether they would get an answer either. Avoid at all costs - I’ll be transferring my money as soon as I can get through so may take some time Reviewed on: 6th April 2021

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