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Jennifer Bailey

2

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All reviews (2)
Review of the NatWest, Basic Account:
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Great customer service

4
I have several accounts with Natwest and whether I have used the online chat/ been into branch or used telephone banking I have found the customer service very good. I have recently opened a reward account with Natwest and I like to see the cashback mounting up. I really like the idea of getting money back when paying bills. There is a small monthly charge (£3) for this account which I guess covers any admin fees. The cashback outweighs the charge so I feel like I am better off using this account. My basic account does what it says on the tin. I wanted something simple to use to separate any 'work' income from my personal accounts. Reviewed on: 19th February 2016
Review of the NatWest, Basic Account:
View on product page

Getting help when you need it

4
I have several accounts with Natwest and whether I have used the online chat/ been into branch or used telephone banking I have found the customer service very good. I have recently opened a reward account with Natwest and I like to see the cashback mounting up. I really like the idea of getting money back when paying bills. There is a small monthly charge (£3) for this account which I guess covers any admin fees. The cashback outweighs the charge so I feel like I am better off using this account. My basic account does what it says on the tin. I wanted something simple to use to separate any 'work' income from my personal accounts. Reviewed on: 19th February 2016

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