Dougie Barr's community profile page

Write a review

Viewing profile for,

Dougie Barr

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (4)

Review of the Family Building Society, Savings:

View on product page

IT "update" was a complete disaster

The IT "update" was a complete disaster. I have not been able to log on for a week and still cannot. I have been told 3 times the problem has been fixed, it has not. I was an IT director for a major bank, if this happened on my watch I would have been sacked. I presume this will not happen here, bunch of amateurs Reviewed on: 22nd May 2025

Reply from Family Building Society Thank you for your feedback regarding the new online system. We’re sorry to hear that the updated design hasn’t met your expectations and that it has caused you inconvenience. We understand how important it is for our online system to be both accessible and easy to use. Your feedback has been passed on to the relevant team to support ongoing improvements to the new system. While the new platform was developed to enhance security and compatibility across various devices, we are continually reviewing the system to identify areas for improvement with the verification process and to ensure the experience is as smooth and secure as possible. We appreciate your patience if there is anything further, we can assist you with please don’t hesitate to let us know. Kind regards Family Building Society Response date: 24th June 2025

Review of the first direct, Current Account:

View on product page

Outstanding. Not a single problem in over 30 years

Been with them since they started. They have consistently improved their offer. The staff remain friends and empowered dispute the massive increase in size. Just simply love them! Reviewed on: 11th April 2021

Review of the first direct, Current Account:

View on product page

Been with them since they started. Not a single complaint in over 30 years

Love them. Real people who are empowered. Systems work. Reviewed on: 11th April 2021

Review of the Money Dashboard, App:

View on product page

Fantastic App

Does everything I need to help manage all my finances Reviewed on: 11th April 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.