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Faye

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Review of the Halifax, Reward Current Account:
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Rude, unclear, no transparency.

1
Halifax have succesfully upped my withdrawl cap from £500 to unlimited meaning I had £900 stolen from my account - when I asked why it wasn't stopped after £500? I was told 'sometimes we take that off certain accounts.' Naturally I didn't receive any compensation for the act of fraud on my account from Halifax. When your salary is only £1360 before rent and bills etc this is a HUGE sum of money which took me months to pay off. Or any communication letting me know this would take place. Recently Halifax decided to send out contactless cards and cancel all existing debit cards - once again I didn't receive any communication / or a new card - so now my debit card is blocked. Thanks Halifax. Now that I am earning double a month in my salary I will be closing my account and hopefully no longer dealing with this terrible company. I would also like to point out that the Branch Manager of the Holborn Branch refused to even see me despite my crime reference number in 2011 after my account was wiped. A big F**K YOU to Halifax. Reviewed on: 31st January 2015

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