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Norwayspruce

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Review of the Monzo, Current Account:

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Monzo are financial superheroes!

Back when overseas holidays were possible, I had my purse stolen and money withdrawn from two separate accounts. I went through two vastly different procedures in reporting the theft and getting the money back. In contrast to the terrible-big-bank (that shall remain nameless), Monzo was phenomenal; they were everything the terrible-big-bank weren't. They were speedy to respond, reassuring, and transparent about what I needed to do. And because Monzo have phone alerts about withdrawals I was quickly alerted to two failed attempts to withdraw money from my account. This speedily allowed me to freeze my account preventing the purse-snatchers from getting anymore of my cash (it was a real race against time!). If I'd been only with the terrible-big-bank it would have been ages before I'd discovered my missing purse. Aside from that, you've gotta love those techie features that make money management and paying pals a breeze. Reviewed on: 13th April 2021

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