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Miriam stone

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Review of the NatWest, Rooster card:

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Rooster teaching money independence

My son has had a Rooster account since he was 8 and I gave him the card for Christmas. Customer service was great - really personal and friendly. For example when we took some time to activate the card (as it was bot opened on Christmas Day) I received a polite, personal email asking if we need help. I replied and explained and got an email back from a human saying what a great idea and if I need any help, just to let them know. It’s a small thing but significant. My son loves using the card and uses his app to keep track of his ready money and his savings. I would like to add the ability for him to directly pay to charity. Other than that we love our Rooster. Reviewed on: 14th April 2021

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