Sarezza14's community profile page

Write a review

Viewing profile for,

Sarezza14

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the first direct, Current Account:

View on product page

Came for the money, stayed for the service.

To be honest, I first switched to First Direct because of their £125 switching bonus. Being a broke student, this sounded great. Even better was that if they were worse than my already crummy bank, I'd get another £125. Win-win. Turned out I did even better than the second £125 by staying. Although they don't have the face-to-face availability of some banks, their phone service is superb, not to mention their products. You get to speak to a real person, in England, who is knowledgeable about what they have and how it works for you and, wait for it, helpful! It's so refreshing to have a bank that generally seems to recognise its customers are human beings and treats them that way. For example, when I lost money in a cashpoint, they were incredibly responsive and restored the balance to my account straightaway recognising that every little bit counts. I'd definitely recommend them, with or without the £125. Reviewed on: 7th February 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.