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Gary Tree

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Review of the Brightside, Car insurance (discontinued):

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fine once you actually speak to a PERSON

Well i still can't access my account, been waiting for someone to call me to set it up so I can check my policy details, , can't get through on the phone, and sick to death of listening to a recorded message that when I do finally connect with a human being after ten or fifteen minutes I get asked first if I understood the recorded message that means nothing to me I just want HELP..... I must have spent over an hour just dealing with this, I send email and never get a reply bar automated response. Why can't someone call me to deal with this issue..??? Reviewed on: 25th July 2017

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