Smart Money People Logo
User profile avatar

Viewing profile for,

kevin ross

2

Total reviews written

2

Helpful marks given to their reviews

26

Times reviews seen

All reviews (2)
Review of the esure, Home Insurance:
View on product page

Laptop not covered due to insufficient damage

1
Knocked my laptop of the table and it died. Had it insured specifically cos its expensive. They took it away and after a few days i was told it wasn't covered as it was "wear and tear, deterioration over time mechanical failure." This happened at the same time the laptop hit the ground.....which was convenient for them. If it had physical damage then maybe they could say it was a result from that but unfortunately for me it landed on its bottom and whatever broke inside was undetectable by them so basically tough luck. Though I should feel free to pay someone else to look at it and then esure will have the same people who looked at it the first time check it again. If i had the money to pay other people to look at it then I would have rather than rely on them. So glad I paid for the extra cover. No wonder the forums online say "if its broken, make sure if you send it to them with enough damaged so they cant weasel out of it." Honesty gets you nothing. Reviewed on: 29th July 2017
kevin ross's avatar
kevin ross
1 user marked as helpful
Review of the esure, Home Insurance:
View on product page

Waste of money for specified items

1
Knocked my laptop of the table and it died. Had it insured specifically cos its expensive. They took it away and after a few days i was told it wasn't covered as it was "wear and tear, deterioration over time mechanical failure." This happened at the same time the laptop hit the ground.....which was convenient for them. If it had physical damage then maybe they could say it was a result from that but unfortunately for me it landed on its bottom and whatever broke inside was undetectable by them so basically tough luck. Though I should feel free to pay someone else to look at it and then esure will have the same people who looked at it the first time check it again. If i had the money to pay other people to look at it then I would have rather than rely on them. So glad I paid for the extra cover. No wonder the forums online say "if its broken, make sure if you send it to them with enough damaged so they cant weasel out of it." Honesty gets you nothing. Reviewed on: 29th July 2017
kevin ross's avatar
kevin ross
1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

More on how our reviews work
Collage of people