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Anna Wyatt

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Review of the ManyPets, Pet Insurance:

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Never a problem!

I have been with bought by Many since January. During March my cat became unwell and I have had to make a claim. I was anxious about this as I had never claimed for any insurance before. The help and assurance given to me when phiming to claim was fantastic and the staff on the phone are compassionate and helpful. Since my first Calum my cat has needed ongoing treatment and is in and out of hospital. Luckily Bought by Many has a easy system where you can log your claim online or phone if you need to. They will deal directly with the vet and keep you posted. This company is a great one to have on your side to support you in an already stressful situation! Hats off to you bough by many. Reviewed on: 5th August 2018

Review of the MORE THAN, Home Insurance:

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Poor level of customer service

I have had an insurance with More Than over the years. Every time I try to phone about clarifying areas on my policy I get told that they cannot access the system and someone will call me back. That call never happens. Even when I wanted to add to my policy I was told this was done and I rang a month later as payment had not changed and no record of my call previously showed on the system. I eventually gave up and insured the items elsewhere Reviewed on: 31st July 2017

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